Privacy Policy
Last updated: July 6, 2026
Phoenix Fire IT ("we," "us," or "our") operates the website phoenixfireit.com and provides IT, web design, and hosting services to homes and businesses in Magnolia, Texas and the greater Houston area. This policy explains what information we collect when you visit our site, how we use it, and the choices you have.
The short version: We only collect the information you choose to send us through our contact form, and anonymous, aggregate visit statistics. We do not use advertising or tracking cookies, we do not sell your personal information, and we do not share it with third parties for marketing.
Information We Collect
Information you give us. When you fill out the contact form on our site, we collect the name, email address, and message you provide. We use this solely to respond to your inquiry and to follow up about the services you asked about.
Analytics data. We use a privacy-focused, self-hosted analytics tool (Umami) to understand how our site is used. It records aggregate, non-identifying information such as page views, referring sites, general geographic region (country/region), browser type, and device category. This analytics tool does not use cookies, does not track you across other websites, and does not collect information that personally identifies you.
Cookies
We do not use tracking, advertising, or analytics cookies. Our analytics is cookieless by design. Because we do not place non-essential cookies on your device, no cookie consent banner is required to browse our site.
How We Use Your Information
- To respond to and follow up on inquiries you submit through the contact form.
- To provide, maintain, and improve our website and services.
- To understand, in aggregate, how visitors use our site.
- To comply with legal obligations where applicable.
How We Share Information
We do not sell, rent, or trade your personal information. We may share information only where necessary to operate our business — for example, with service providers that help us host our website or deliver email — and only to the extent needed to perform those functions. We may also disclose information if required by law.
Loading our website may involve third-party providers that deliver fonts and icons (such as Google Fonts and Cloudflare). When your browser requests these assets, those providers may receive your IP address as part of the standard web request. We do not control their data practices.
Data Retention
We keep contact-form submissions only as long as needed to respond to and manage your inquiry, and then for a reasonable period for our records, after which they are deleted. Aggregate analytics data is retained in non-identifying form.
Your Choices and Rights
Depending on where you live (including under the Texas Data Privacy and Security Act and similar laws), you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to ask how it is used. To make a request, email us at chris@phoenixfireit.com and we will respond within the time required by applicable law. You may decline to provide information through the contact form; you can always reach us directly by email instead.
Data Security
We take reasonable measures to protect the information we collect. Our site is served over encrypted HTTPS connections. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Phoenix Fire IT
Magnolia, TX 77355
chris@phoenixfireit.com